A property manager’s role goes far beyond collecting rent these days. As technology advances, it is crucial for property management companies to adapt to these time changes and be aware of new developments. There is an undeniable increase in real estate apps and online services supposedly promising homeowners everything they need to reduce the use of experienced agents and property managers. Is it really worth it in the long run? What happens when you run into legal and/or maintenance issues? Technology can not asses those types of issues and determine how severe the issue really is.
Although technology may be convenient, it can’t replace the human element of property management. The importance of personal customer service is an essential part of every property manager’s role. It’s more than logistics. It’s managing relationships and varied interests of landlords and tenants. There is always a sense of urgency, especially in America, and cell phones and email have made it easier for your property manager to be more assessable when you need them. Property managers have surely favored technology in terms of collecting data, rent, and providing better forms of communication and with a good property management company, you should be getting the best of both worlds to help make your life a little easier.
At Patrize Properties, we take the time to understand the needs of each of clients to ensure all parties maintain an effective working relationship. Our advanced tenant screening gives owners with a sense of security knowing that an in-depth analysis has been conducted in order to find a resident for their property. Not to mention our extensive local knowledge, combined with our work experience, assures our clients that they are well supported in all aspects of property management. The technological tools available that are available to us today, allow us to provide an even better service than before, resulting in more profit for our clients.