When you first hire us to manage your property our Rancho Santa Fe property management professionals conduct a full assessment of your property and make recommendations for improvements and repairs to make your property more appealing to desirable tenants. Our Rancho Santa Fe property management professionals then aggressively market your property with targeted ads, by posting your listing on all the major rental websites, and with an expansive email campaign. As applications come in, we thoroughly screen every interested potential tenant with background and credit checks and employment and rental history verification. Once we determine an applicant is qualified, we provide their information to you so that you, the owner, can make the final decision about who rents your property.
Once a tenant is approved and selected, we handle the signing of the lease and collect the deposit in certified funds on your behalf. At move-in, we conduct a walk through with the new tenant and fill out a detailed move-in form and take video of your property so that when the tenant moves out it is easy to determine if there is any damage beyond normal wear and tear. Throughout the course of the lease we collect the monthly rent, paid by the tenants online, which we disburse to you once the funds clear. We provide you a monthly accounting via email and your personal owner portal. Our Rancho Santa Fe property management team handles the daily management of your tenants, including fielding repair calls 24 hours a day and dealing with any other issues that arise. And, if for some reason a tenant needs to be removed from your property for failure to pay rent, our Rancho Santa Fe property management team will manage the unlawful detainer action with one of our recommended attorneys.
Our Rancho Santa Fe property management team handles any maintenance and repairs your property may require. We work with a large group of reputable vendors allowing us to handle repair issues quickly and efficiently. If there is ever any work done on your Rancho Santa Fe property, the work orders are clearly listed on your monthly accounting and copies are included with your monthly statement and posted to your owner portal. And unlike some Rancho Santa Fe property management companies, we do not charge a surcharge or handling fee for repairs – you pay what is printed on the invoice.
Again, we understand your Rancho Santa Fe property is one of your most valuable assets and appreciate your decision to trust us to manage it. Rest assured that our Rancho Santa Fe property management associates work hard to make your Rancho Santa Fe property perform at its fullest potential.